At HanBinLee.co.uk, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently.
Who We Are
Data Controller: Han Bin Lee Email: info@hanbinlee.co.uk Phone: 07737 228 164 Address: Parkside Suite, Frimley, Frimley Park Hospital, Portsmouth Rd, Frimley, Camberley GU16 7UJ
What Information We Collect
- Name, date of birth, and contact details
- GP and referrer details
- Medical history and clinical records
- Appointment and treatment information
- Payment and insurance details
- Website enquiries and contact form submissions
How We Use Your Information
- To arrange and manage appointments
- To provide safe and effective medical care
- To communicate with you about your care
- To maintain accurate clinical records
- To process payments and insurance claims
- To improve our services
Legal Basis
- Provision of healthcare (UK GDPR Article 9(2)(h))
- Performance of a contract with you
- Legal obligations (medical record keeping)
- Legitimate interests (practice management)
Sharing Your Information
Your data may be shared with:
- Private hospitals and clinics where you are treated
- Other healthcare professionals involved in your care
- Your GP (where appropriate)
- Medical insurers
- Regulatory bodies where required
Online Booking, Carebit & Doctify
If you book appointments via third-party platforms (e.g. Carebit, Doctify or other online booking systems):
- Your personal data may be collected and processed by those providers
- They act as independent data controllers or processors depending on the service
- Their use of your data is governed by their own privacy policies
We ensure that any third-party providers used meet appropriate data protection standards.
Data Security
Your information is stored securely using encrypted systems and is only accessible to authorised individuals.
Data Retention
Medical records are retained in line with UK medico-legal guidance (typically a minimum of 7–8 years).
Your Rights
- Access your personal data
- Request correction of inaccuracies
- Request deletion (where appropriate)
- Object to processing
- Withdraw consent where applicable
Complaints
If you have concerns, please contact us directly. You may also complain to the ICO: https://ico.org.uk
Updates
This Privacy Notice may be updated periodically.